I came across the customer support instead impolite and never knowledge

Merely Intimate Judith from Covington GA () I entered totally free to your an advertising ad, and you will paid for thirty days and you can mentioned to not renew instantly. They said we can not reimburse, but we’re going to make you thirty day period totally free, yet not at that time my personal month totally free shoud possess starte thay terminated my personal subscription to own decreased percentage. The complete sense are such as for example a rip-away from. They paired me with a lot of men, yet not a-one responded my issues. I’ve a couple of girlfriends whom inserted meanwhile We performed as well as matched all of us up with the very same men and additionally they never ever taken care of immediately both of those often. I would like my money back, the good news is I am unable to also get them to respond to my emails.

It sould getting examined. Richard from Brunswick GA () I made an error getting its totally free? When i tried visite nuestro sitio web to augment new problems, I became informed your brand spanking new reputation drawn by the myself try extremely difficult to improve. Just after checking the fees (very high) for month-to-month rates, an such like in addition to already complaints I simply realize, obviously I simply happened to help you chance out. So now I can simply avoid the newest EHARMONY organization. Kate regarding Collegeville PA () Was client from eharmony for approximately three years. Then revived once more. Decided to assist subscription drain. Whenever i to begin with registered, I had set membership to not car-replenish. Possess just revealed it vehicle-revived my membership and you may energized my personal bank card to possess higher monthly rates rather than my composed permission.

While i tested the brand new Membership Settings page, there was now no solution to imply no matter if I want to vehicle replenish. Once i made authored complaint and you may interest in refund, try informed one to now membership will not automobile-replace hence zero refund might be made. There clearly was notation to my Membership Options one to account doesn’t re-the but there is nevertheless zero way for us to prefer renewal choice. This is extremely inaccurate charging you practice and you can I am processing issue having suitable gov’t regulating service. Robert out-of Dayton OH () You will find contacted eharmony thru elizabeth-post for the past 3 months, asking their assistance when you look at the cancelling my membership, but have didn’t come with Impulse from them. Nevertheless they view it smoother so you can e-send us to advise that obtained merely renewed my personal membership to have yet another times.

Registration ran out and that i revived for starters times

Basically You should never Listen to From them Within the next Day, I could Seek Court Assist with Obvious This issue! Mary away from Fort Wayne From inside the () We inserted eHarmony to your another 3-month contract. Once signing up for, We gotten singular match. The latest match don’t satisfy my personal range requirements (the new suits is actually discovered step one-1/2 hours away). I asked as to the reasons We obtained this suits and they did not address my concern directly. The new just gave me its canned email and you will verbal reaction whenever I later on entitled, which they fits toward postcode and you will, if the individual it matched me personally with registered an incorrect postcode, it may match with me. No-one carry out take care to get the real cause of the new accident, and i was told that match measured among the three guaranteed me personally to own my step three-few days demonstration.

And additionally, they would i’d like to speak to a manager. I had to send my matter as a result of snail mail to get way more desire. Summary, once zero good matches, I tried to acquire my personal money back so you’re able to no avail. I experience all their hoops try to get some body to take on my condition, however, there is zero readiness supply me people attention. We complained through the Bbb however with no success. They finished the fresh new blast of letters having a lie that i obtained around three matches. They paid my membership the fresh $sixty I was billed by the eHarmony and you will eHarmony finalized my membership. Carmen regarding Winter months Park Fl () On the . Not too long when i had a contact forwarded in my experience to let remember that there’s zero fits for me.